May 8 2026
Announcing Basata's $21M Series A.
In our golden age of abundant intelligence, the questions of "what" and "how" to automate take on extraordinary importance and quite literally become part of how companies differentiate and build their moats over time.
We've been looking for the right application of agents to healthcare for some time now. We all know that the cost of healthcare has become unsustainable and that systemic change is needed in order to ensure quality of care for all Americans. When we first met Kaled, Chetan and Vivin at Basata, it became immediately clear to us that this team was building something unique in a consensus and essential space that demanded attention.
Many builders in AI approach their respective problems in similar ways: as technologists with assumptions about what should be automated and how. They study workflows, identify inefficiencies and ship solutions — often prioritizing the person signing the contract over the one doing the work.
Basata starts somewhere completely different. The team shows up, sits with the healthcare administrators doing the work and builds around what they actually need. It sounds simple, but that degree of customer empathy is rare, and it compounds. When you prioritize the person answering the phone, processing the fax and triaging the referral queue, you wind up building not just something that gets adopted, but something that is sticky and drives long term ROI.
That's exactly what has been happening as Basata has been deployed in more healthcare organizations. In twelve months, Basata grew 37x and is now processing on behalf of over 500k+ patients nationwide (100k in the past month alone!).
On the back of that growth, we're excited to announce our latest $21M Series A in Basata. The company has built an end-to-end AI platform for the administrative backbone of healthcare practices covering referral processing, inbound call handling, intake coordination, patient follow-up and more. Processes that once sat in a queue for days now resolve in minutes. Call centers that went dark after hours are answered around the clock.
We led Basata's Series A because we believe that in healthcare (and many other spaces!), the companies that win will be the ones closest to the people doing the work. CEO Kaled Alhanafi brings operational depth from scaling Lyft across the United States, and his team has built a culture of showing up for the administrators who keep healthcare practices alive. As the pressure on those teams continues to mount, that closeness to the end user is what turns a good product into infrastructure.
